- Vacuum Cleaners
- Heating and cooling
- Steam Cleaning
- Air Quality
- Carpet Shampooers
Customers have 30 days from the shipment date to return defective merchandise. When customers contact ABC Vacuum Warehouse within the 30 day window, they have the option to receive a replacement unit or a refund. ABC will arrange a FedEx label to be sent to you. Once the item arrives at ABC’s warehouse, the replacement unit will be shipped or the refund will be issued within 48 business hours.
Unsatisfactory (did not meet expectations) Merchandise
Customers have 30 days from the shipment date to return unsatisfactory merchandise for a refund or replacement item. Customers have two options: they can pay the return shipping costs and receive a full refund –or— ABC pays the return shipping, and the customer receives a full refund sans 10 percent for restocking fees. Once the item has been returned and inspected, the refund will be issued within 48 business hours.
If you feel you need to make a return, please contact us at 1-800-285-8145 and ask for returns. You will then be given instructions for the return.
Changes to this policy will always be posted on this page. If any changes take effect after your purchase, the previous policy will apply.