Some Common Questions About Exclusive ABC Warranties
Each item will list the warranty it comes with. There are two kinds of warranty, a manufacturer warranty and an ABC Vacuum Warehouse warranty. Manufacturer warranties are handled through the manufacturer or a local authorized warranty. The ABC Vacuum Warehouse warranty is handled directly through us.
If I have a problem, how is it handled?
We first have technical support at the 1-800-285-8145 and firstname.lastname@example.org to offer technical assistance and see if the problem can be solved easily. Secondly, if it is simply a small part needed, we can priority ship so that it is received quickly and conveniently without you ever leaving your home. Items that must be sent back to us for repair, will be repaired as soon as possible. We then return ship it at no charge to the customer. This process keeps turn around time close to what it would be if you had it repaired locally. However, the cost of shipping the item to us will be paid by the customer.
ABC Vacuum has been in the mail order business offering warranty and repair service for over 20 years. We are listed with a Business Bureau online service so that our record can easily be accessed. Rest assured that, if ever needed, your warranty will be handled professionally and quickly.