Shipping at ABC Vacuum Warehouse

FREE Ground Shipping In The Lower 48 States*-All vacuum cleaners, due to the size of the packages, are shipped with standard ground unless otherwise requested. Orders weighing over 6 lbs. (Vacuums, Air Purifiers, and Other Appliances) Shipping is Free via insured Ground (typically 3-7 days) with a tracking # provided by email.

Orders weighing under 6 lbs. (Bags, Belts, and Accessories)
Shipping is Free via USPS Parcel Post (typically 5-10 days).

Shipping Time Delivery time is usually 5-7 business days for via ground shipping. Orders are shipped out the same day if they are placed on a weekday before 1PM Eastern, 10AM Pacific Standard Time.

Exceptions:

Alaska and Hawaii $45 for each vacuum cleaner or appliance. Free shipping for bags, belts, and small accessories. Will be sent by U.S. Postal Service Priority Mail.

APO and FPO $35 for each vacuum cleaner or appliance. Free shipping for bags, belts, and accessories. Will be sent by U.S. Postal Service Priority Mail.

We do not ship Express, Overnight, Next Day Air, and 2ndDay Air due to security and large expense. Call 1-800-285-8145 to request an exception.

We do not ship internationally Shipping is very costly internationally. We only sell 110-volt machines that do not operate in most countries outside the US. Therefore, we limit sales within the states. Also, we do not ship to US Territories such as Guam, Puerto Rico, or the Virgin Islands. Call 1-800-285-8145 to request an exception.

Address Changes or Corrections: If you placed an online or phone order with an incorrect address you need to contact us by phone as soon as you discover it. Please do not send emails. We process orders as they come in so it is imperative that you act quickly. If your order has already shipped out, we can still make corrections but we will charge $15.00 to do this. This correction fee will be charged to your credit card.

Important Notes:

*Our Ground Shipping does not deliver to PO Boxes, APO's, or FPO's. US Postal is required for those items.

**These items are always shipped US Priority Mail and are Generally received within 4-5 days from placement of the order.

For questions regarding unique shipping situations, please call us at 1-800-285-8145 or e-mail us at customerservice@abcvacuum.com

Deal Of The Day

Remanufactured Dyson DC41 Animal Bagless Upright Vacuum With Tangle-Free Turbine Tool

$269.99

$349.99

Help, My Tools Won't Attach to My Back Pack Vacuum!

Sometimes, our customers have problems with attaching their tools to the wands on some backpack vacuums, usually on backpack vacuums by Carpet Pro, Dust Care, Hoover, Pro-Team, and Sanitaire. All of those brands use the same design on their wands. This guide will show you how to attach the tools to the wand properly. This is a very simple process and can be fixed easily by the customer. Although the tools shown are from Pro-Team and Carpet Pro backpacks, these instructions will work with any vacuum that uses similar extension wands.

First, locate the lower wand. This is the one with a plastic collar on one end. The red arrow in Fig. 1 points to the plastic collar.

Inside the collar is a metal C-shaped ring. Fig. 2 Shows the inside of the collar. The red arrow points to the gap in the metal ring. This ring must be set before it can hold on to tools. Do not remove the collar from the extension wand.

To set the C-shaped ring, twist the collar clockwise until the gap in the ring closes. The gap is circled in red in Fig. 3. The gap is closed in Fig. 4. Be sure to do this without any tools attached. Once the gap closes, the ring is set. Now you can lock tools on to the wand. Turning the collar counter-clockwise will loosen the ring and allow you to remove tools and replace them with others. Turning the collar clockwise will tighten the ring and lock the tool in place.